Niklas Stephan

Client Engineer

Munich, DE.

About

Client Engineer specializing in modern endpoint management, automation, and IT service excellence. Fluent in German (C2/Bilingual), proficient in English (B1–B2), and holds multiple industry certifications, including Jamf, Apple, Microsoft 365 Endpoint, and ITIL 4 Foundation.

Work

Stadtwerke München GmbH

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Client Engineer

Munich, Bavaria, Germany

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Summary

As Client Engineer at one of Germany's major municipal utilities, leading efforts in modern endpoint management, automation, and service delivery across the organization's IT infrastructure. Emphasis on efficient, scalable endpoint solutions.

Highlights

Promoting endpoint automation and modern client management strategies

Contributing to enterprise-grade IT service operations within a large-scale utility provider

BayWa AG

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IT Administrator

Munich, Bavaria, Germany

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Summary

Responsible for IT administration, system integration, and support duties within a large, global wholesale and services company.

Highlights

Managed IT systems and supported enterprise infrastructure in Munich HQ

BayWa AG / BayWa IT GmbH

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Apprenticeship – Computer Science Expert (System Integration)

Munich, Bavaria, Germany

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Summary

Completed vocational training in system integration across BayWa AG and its IT subsidiary, gaining foundational skills in system implementation and integration.

Highlights

Awarded ‘Best Vocational Qualification as Fachinformatiker Systemintegration in Munich and Upper Bavaria’ by IHK München und Oberbayern (Oct 2022)

Achieved outstanding score of 96/100 on IHK final examination (Jan 2022)

Education

Municipal Vocational School for Computer Science Expert (System Integration)

Munich, Bavaria, Germany
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Vocational School System Integration (Vocational Training)

Skills

Endpoint Management & Security

Jamf, Microsoft Intune, Microsoft Endpoint Configuration Manager, Endpoint Security, Device Management.

Scripting & Automation

Windows PowerShell, JavaScript, Java, HTML, CSS, Scripting.

IT Service Management & Process

ITIL, Incident Management, Group Policy, Azure Active Directory, Active Directory.

Systems & Platforms

macOS, iOS, iPadOS, Windows System Administration, Computer Hardware, Cybersecurity.

Languages

German (Native/Bilingual C2), English (B1–B2), French (A1–A2).

Project & Planning

Project Management, Project Planning, Incident Management.